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Customer management consulting

Customer management consulting

AdKontact does Customer management consulting by supporting companies in identifying the challenges of their Customer Relationship, in defining their Customer Management policy, in the design and implementation of programs transformation aimed at achieving relational excellence with their customers. 

Consulting en gestion clientèle

The expected results of such an approach are:

An improvement in service and therefore customer satisfaction

Better knowledge of your customers

Development of your turnover thanks to the intelligent use of the information thus collected

Implementation of a customer interaction system to optimize the costs of your omnichannel customer service

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