AdKontact does Customer management consulting by supporting companies in identifying the challenges of their Customer Relationship, in defining their Customer Management policy, in the design and implementation of programs transformation aimed at achieving relational excellence with their customers.
An improvement in service and therefore customer satisfaction
Better knowledge of your customers
Development of your turnover thanks to the intelligent use of the information thus collected
Implementation of a customer interaction system to optimize the costs of your omnichannel customer service
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Nous disposons de plusieurs filiales et divisions toutes dédiées à accompagner les entreprises en Afrique dans l’identification des enjeux de leur Relation Client