Omnichannel contact centers.
Adkontact offers a wide range of customer experience business process outsourcing solutions.
We have developed comprehensive expertise, covering all customer relationship cycles, from pre-sales to technical support
Adkontact offers a wide range of customer experience business process outsourcing solutions.
We have developed comprehensive expertise, covering all customer relationship cycles, from pre-sales to technical support
Adkontact does Customer Management Consulting by supporting companies in identifying the challenges of their Customer Relationship, in defining their Customer Management policy, in the design and implementation of transformation programs intended to achieve the relational excellence with their customers.
Make digital communication accessible to all companies.
We support companies at every stage of their digital projects and provide them with the appropriate solutions and trends.
Always at the most competitive price, to optimize their presence with their prospects.
Participate in Adkontact customer relationship training,
It means choosing to adopt an operational and pragmatic vision of training in customer relations professions. For your employees, it means success by becoming an actor in customer relations, learning to manage your customers and the value they represent.
The outsourcing of human resources is seen as a real lever for competitiveness, a way to increase productivity for companies.
With 88% of the population equipped with a telephone, SMS is no longer only used to communicate information to a customer, but is now a medium in its own right. Using this medium as part of marketing or advertising campaigns optimizes your chances of being seen and heard.
